Professional Management of Housekeeping Operations
| Author | : | |
| Rating | : | 4.45 (584 Votes) |
| Asin | : | 047176244X |
| Format Type | : | paperback |
| Number of Pages | : | 496 Pages |
| Publish Date | : | 2016-01-06 |
| Language | : | English |
DESCRIPTION:
"Great book to study housekeeping operations" according to Shigeyuki Tanaka. It's clear and east to understand. Simply good for students even if they are not native English speakers. I recommend this for everyone who are interested in hotels.. "Five Stars" according to Ziyu. Good book.
Instructor's Manual, Test Bank in both Word and Respondus formats, Photographs from the text, and PowerPoint Slides are available for download at wiley/college. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, the latest edition of this industry standard also includes new case studies that help readers grasp concepts in a real-world setting. Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning
Thomas J.A. Jones is an Associate Professor in the Hotel Management Department of the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.
The ins and outs of both initiating a housekeeping operation and its ongoing management are covered in detail. Comprehensive in scope, the book covers such areas as management theory, employee relations, ethics, materials planning, operational planning, facility planning, and other topics that pertain to running a successful housekeeping operation.From selecting a doormat, to the best mop system for cleaning a bathroom, to interviewing potential employees, Professional Management of Housekeeping Operations, Fifth Edition offers detailed information on the best practices that optimize budgets, keep up the highest standards, and create a safe and healthy environment for guests and employees. From the Back CoverThe Most Comprehensive Reference for Housekeeping Operations—Revised and UpdatedNow in its fifth edition, Professional Management of Housekeeping Operations is the definitive guide to applying mana