How Did That Happen?: Holding People Accountable for Results the Positive, Principled Way
| Author | : | |
| Rating | : | 4.21 (946 Votes) |
| Asin | : | 1400112656 |
| Format Type | : | paperback |
| Number of Pages | : | 516 Pages |
| Publish Date | : | 2017-05-05 |
| Language | : | English |
DESCRIPTION:
"James approaches this book on holding people accountable with an easy, conversational tone." ---AudioFile
Roger Connors is a principal and cofounder, with Tom Smith, of Partners in Leadership, Inc., and coauthor of the bestsellers The Oz Principle and Journey to the Emerald City.Tom Smith is a principal and cofounder, with Roger Connors, of Partners in Leadership, Inc., and coauthor of the bestsellers The Oz Principle and Journey to the Emerald City.Lloyd James has been narrating since 1996, has recorded over six hundred books in almost every genre, has earned six AudioFile Earph
This book can help people at every level-from senior executives to front-line workers-enjoy greater productivity, profitability, and job satisfaction.. And they offer a positive, principled way that engages hearts and minds. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994. As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale.
J. Schulte said Good, but not revolutionary. How Did That Happen provides a framework for setting expectations and then holding people accountable. The first half focuses on four stages of goal setting:- FORM goals (Frame them, make them Obtainable, make them easy to Repeat, and make them Measurable)- Communicate (explain the Why behind the goals to win the hearts and minds, not just the hands and feet)- Align (getting agreement with stakeholders)- Inspect (check in by Lis. Five Stars As is standard with all their work. Connors and Smith drill it down to pay dirt.. Douglas E. Judson said Solving Unmet Expectations. I have read The Oz Principle and Journey To The Emerald City and they are both reference books that I keep on my desk. How Did That Happen has found a place right next to the other two books! As we all have to deal with unmet expectations, this book explains this difference between "Hands and Feet" and "Hearts and Minds. Roger Connors and Tom Smith teach you how to capture the heart and mind. Where was this book when I started o